Press Release

Bangkok Airways facilitates passengers who wish to amend their travel plans or cancel flights as a result of the current outbreak of COVID-19, by waiving fees for rebooking, rerouting, and refunding

1. Rebook
   • Passengers are allowed to rebook for a new travelling date up to 31 March 2021 without rebooking fee/no show fee. Fare difference due to different RBD (reservation booking designator) is payable upon reissuance.
   • For group tickets, passengers are allowed to rebook in the same PNR (passenger name record) for a new travelling date up to 31 March 2021 without rebooking fee. Fare difference due to different RBD is payable upon reissuance.
   • For group deposits, the deposits shall be kept for group reservations (same PNR) with a new travelling date up to 31 March 2021.
2. 調整路線
   • Passengers are allowed to reroute for a new travelling date up to 31 March 2021 without rerouting fee. The fare difference, fuel surcharges and taxes are payable on reissuing of new tickets.
3. 退款
   • All refund applications will be eligible for a full refund (no fee).

Passengers can make any necessary changes by contacting our sales offices, their travel agent or call Bangkok Airways’ Call center on 1771 or Tel. +662 270 6699 or Bangkok Airways Ticket Offices nationwide

2020 年 3 月 25 日